Privacy Policy

Last updated (April 18, 2026)

1. Our Commitment to Your Privacy

At Titan Leadership Development, Inc doing business as Titan Financials (“Titan Financials,” “we,” “us”), we value and respect your privacy. We comply with the Gramm–Leach–Bliley Act (GLBA), the FTC Safeguards Rule, and applicable California privacy laws, including the California Insurance Information and Privacy Protection Act (Cal. Ins. Code §§ 791–791.29) and, where applicable, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

This Privacy Policy explains how we collect, use, share, and protect your nonpublic personal information (“NPI”) and other personal data when you interact with us online, offline, or through any services we provide.

Titan Financials communicates with clients and prospects in accordance with the Telephone Consumer Protection Act (TCPA), California telemarketing laws, and other applicable regulations. We only send text messages to individuals who have provided prior express written consent, and you may opt out at any time by replying “STOP” to any message or by contacting us directly.

2. Delivery of Privacy Notices

We provide you with an initial privacy notice at the start of our customer relationship and an annual privacy notice thereafter, as required by law, unless you qualify for an exception. Notices may be delivered in person, by mail, or electronically if you have agreed to electronic delivery.

3. Information We Collect

We collect both NPI and personal data in the course of providing financial and insurance services, including but not limited to:

3.1 NPI and Financial Profile Data

Information you provide on applications, forms, or other communications (such as name; address; Social Security number; driver’s license, state ID, passport, or other government-issued identification; and financial account information).

Information related to your financial profile and goals, such as:

  • Total amounts in retirement and investment accounts

  • Outstanding debts and liabilities

  • Other assets and income sources

  • Your stated financial objectives, timelines, and risk tolerance

We collect and verify identification information in compliance with applicable anti-money laundering (AML) and Know Your Customer (KYC) regulations.

3.2 Health Information Handling

Health information required by insurance carriers to process applications. This information is entered directly into the carrier’s secure application system and may also be included in the completed application forms that are attached to issued policy records we retain. We do not extract, index, or store health information in any separate database, and it is not used for marketing or profiling outside of the original product or service engagement.

Health Information Notice

Titan Financials may collect limited health information as part of the insurance application process. We are not a “covered entity” or “business associate” under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Accordingly, HIPAA does not apply to us. However, we safeguard all such information in compliance with the Gramm–Leach–Bliley Act (GLBA), the FTC Safeguards Rule, and applicable California insurance privacy laws.

3.3 Special Handling of Sensitive Data

We do not store full Social Security numbers in our databases. When we retain policy documents containing Social Security numbers, we mask all but the last four digits in any copies we generate internally. We may securely retain a copy of a customer’s driver’s license or other government-issued identification for verification purposes, in compliance with applicable laws. All records containing NPI, including financial and health information contained in policy application documents, are stored using administrative, technical, and physical safeguards designed to prevent unauthorized access.

3.4 Customer Account Data

When you purchase or are granted access to our client or agent portals, you will create a secure account. We collect only the information necessary to provide access and maintain your account, such as your name, email address, and login credentials. We may also track your portal activity (such as completed lessons, downloaded resources, or participation in programs) to improve your experience and ensure compliance with training requirements. For your security, we cannot view your password.

3.5 Shared Public Content

Titan Financials maintains branded social media accounts and may offer online spaces where clients or agents can interact, share ideas, and participate in discussions. Any information you choose to share in these spaces becomes public and is not treated as confidential NPI. We recommend you avoid sharing personal financial or sensitive information in public forums. Interactions on third-party platforms (such as Facebook or LinkedIn) are also subject to the privacy policies of those platforms.

3.6 Forms and Surveys

We may collect information through forms or surveys on our website or portals, or via secure third-party services, to better understand your needs, measure satisfaction, or gather feedback. Participation is always voluntary, and you may choose not to provide certain information. Data collected in this way is treated according to this Privacy Policy.

3.7 Website Tracking and Cookies

Like many websites, we collect certain information automatically through log files, cookies, and web beacons. This may include IP addresses, browser type, ISP, date/time stamp, referring/exit pages, and clickstream data. We use this information to:

Analyze trends and improve site performance

Customize your experience

Deliver relevant advertising

We may work with third-party advertising networks (such as Google or Facebook) that use cookies to deliver tailored ads. You can manage your cookie preferences in your browser settings. 

We do not use NPI for targeted advertising. Any advertising cookies are limited to general website usage data and do not contain sensitive financial or health information.

3.8 Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such data, we will delete it promptly.

4. How We Use Your Information

We use your information to:

Process insurance and financial product applications

Provide customer service and maintain your account

Fulfill legal and regulatory requirements

Communicate with you about services, transactions, and account updates

Conduct marketing and outreach in compliance with applicable laws

Improve our website, services, and customer experience

5. Information We Share

Mobile Phone Numbers:

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your nonpublic personal information NPI. We may share your NPI with:

  • Insurance carriers and financial product providers in connection with your applications or accounts

  • Service providers who assist us in delivering services (under confidentiality agreements)

  • Regulatory or law enforcement agencies when required by law

  • As otherwise permitted or required by law

For purposes of the California Consumer Privacy Act (CCPA), Titan Financials does not sell or share personal information as those terms are defined under California law. 

If we were to share your nonpublic personal information (NPI) with nonaffiliated third parties in a manner not permitted by law, we would first provide you with any required notice and an opportunity to opt out, as applicable. 

6. Safeguarding Your Information

We maintain physical, electronic, and procedural safeguards that comply with federal and state regulations to protect your NPI from unauthorized access, use, or disclosure. This includes secure storage, password-protected systems, encryption where appropriate, and staff training on privacy and data security practices.

7. Electronic Communications from the Company

If you choose to receive communications from us, we will use your provided contact details to send you information about your account, our services, events, training opportunities, and regulatory or compliance updates. You can opt out of emails at any time by using the unsubscribe link provided in each message, including appointment reminders. However, you may still receive essential service and compliance notices.

8. Your California Privacy Rights If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  • The right to know what personal information we collect, use, disclose, and share

  • The right to request access to specific pieces of personal information we have collected about you

  • The right to request deletion of personal information, subject to legal and regulatory retention requirements

  • The right to request correction of inaccurate personal information

  • The right to opt out of the sale or sharing of personal information (Titan Financials does not sell or share personal information as defined under California law)

  • The right to limit the use and disclosure of sensitive personal information, where applicable

  • The right not to receive discriminatory treatment for exercising your privacy rights

To exercise your rights, please contact us using the information below. We may need to verify your identity before processing your request.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or in the law. Updated policies will be posted on our website and delivered as required by law.

10. Contact Us

Titan Financials

Email: info@tld-financials.com

Phone/Text: +1 510-630-7776

Use of our services is also subject to our Terms of Use, available at: https://tld-financials.com/terms-and-conditions